Shipping/ Returns Policies

Domestic Shipping Options

Carrier	Cost	Estimated Delivery Time	Trackable
USPS	Order Total: $0-$25: $3.99 $25-$49.99: $2.49 $50+: Free	3-10 days	Yes
UPS Ground Flat Rate	Order Total: $0-$70: $14.99 $70-$149.99: $9.99 $150+: $4.99	1-5 days, depending on location	Yes
UPS 3-Day	Based on weight and location	3 days	Yes
UPS 2nd Day Air	Based on weight and location	2 days	Yes
UPS Next Day Air	Based on weight and location	1 day	Yes

Please note: These prices for USPS and UPS Ground Flat Rate shipping options are only for purchases through the webstore. Phone, email, and mail orders are subject to different shipping charges.

International Shipping Options

Carrier	Cost	Est. Delivery Time	Trackable
Int. Mail Service (Surface Air Lift)	Based on weight and location	7-28 days	No
USPS (Int. Priority Mail)	Please contact us (email or phone) for pricing and completion for this option.	4-14 days	Limited

International shipping can be expensive, so we would encourage you to use a credible import duty calculator online to estimate customs fees. These duties and taxes are based on factors such good type, cost, and shipping destination. The customer is responsible for covering additional shipping fees imposed by customs agencies. If you refuse an order due to costly fees, RHB will refund your order upon its return, but will not refund shipping fees. By placing an international order, you are acknowledging the risk of additional import fees and your responsibility to cover them.

Please note: For prices based on location and weight, the options will be given at checkout or when books are in shopping cart. Also, estimated delivery times are dependent on location as well as weather and other externalities. For international orders, packages may be held up at customs as well.

Returns Policies

Printful merchandise (mugs, apparel, tumblers), eBooks, digitally downloaded products, and used books are non-refundable

If you decide that you do not want an item that you purchased from RHB (heritagebooks.org), you may return it within 60 days of receipt.

1. Pack book(s) carefully, using packing materials to make sure there are no book corners touching the edges of the box. Lay books flat in box so they cannot shift during shipping.

2. Include a copy of the invoice, your reason for return, and your phone number or email address in the package.

3. Mail to:

Reformation Heritage Books

Attn: Returns Department

3070 29th Street SE

Grand Rapids, MI 49512

4. Books that come back in new condition will be refunded at full price. Books that come back in good condition will be refunded at half price. Books that come back in poor condition will not be refunded. Ebooks are non-refundable.

5. If books are being returned because of an error on the part of Reformation Heritage Books, your shipping cost will be refunded; but only if the books are being shipped via United States Postal Service (regular mail). Books that are returned via UPS, Priority Mail, USPS 3-Day, 2-Day, etc. will be refunded no more than $5.00 for shipping. Books that are being returned for any other reason will not have the shipping cost refunded.