Bookstore Assistant
Employee Status: Part-time (some Saturdays may be required)
Hourly Rate: $16+/hr
Location: Grand Rapids, MI
This is an on-site position; remote work is not available. Applicants must already live within commuting distance.
Key Responsibilities
- Deliver warm, knowledgeable customer service in person, by phone, and email
- Process sales transactions accurately and efficiently
- Build genuine relationships with customers, local pastors, and ministry partners
- Develop a growing knowledge of Reformed and Puritan authors, theology, and literature
- to confidently recommend titles
- Create attractive, thematic merchandise displays that highlight new releases and key
- doctrinal works
- Maintain precise inventory counts and locations using our system
- Balance cash drawers, prepare secure deposits, and follow cash-handling procedures
- Keep the bookstore and café areas clean, organized, and welcoming at all times
- Prepare coffee and specialty drinks while strictly adhering to health department food-
- safety standards and best practices
- Assist the marketing team with bookstore-specific social media content (photos, short
- videos, featured titles)
- Help staff special events, conferences, and off-site book tables as scheduled
Qualifications
- Previous retail, bookstore, or hospitality experience strongly preferred
- Naturally friendly, patient, and engaging with customers of all ages
- Self-motivated with strong attention to detail and ability to multitask in a fast-paced
- environment
- Passion for Reformed theology and a heartfelt desire to place sound Christian books into
- the hands of believers for their growth and God’s glory
- Reliable, teachable, and committed to excellence in small things
Compensation and Benefits
- Competitive compensation
Please note: Part-time employees should also anticipate increased hours during holidays and other seasonal sales periods, based on operational needs.
About the Ministry
Reformation Heritage Books (RHB) is a Reformed publisher and distributor dedicated to advancing the gospel for the conversion of unbelievers and the equipping of the saints for faithful service to Christ and His church. We publish and distribute materials that align with Scripture and adhere to the core doctrines expressed in the Ecumenical Creeds and the Reformed confessions found in the Three Forms of Unity (the Belgic Confession, the Heidelberg Catechism, and the Canons of Dort) as well as the Westminster Standards.
We are committed to the conviction that the Old and New Testaments are the inspired, inerrant, and infallible Word of God, breathed out by His Spirit, and therefore the only sufficient authority for faith and practice.
Our mission is to provide resources that offer instruction and training to cultivate knowledge, personal piety, and Christian character essential for a faithful and mature life in Christ.
To apply, please email your resume to careers@rhb.org
Fulfillment Associate
Employee Status: Part-time (some Saturdays may be required)
Hourly Rate: $17+/hr
Location: Grand Rapids, MI
This is an on-site position; remote work is not available. Applicants must already live within commuting distance.
Key Responsibilities
- Accurately picking and verifying customer orders based on pick invoices
- Packing, weighing, and labeling shipments for prompt delivery
- Safely handling and moving boxes, including using equipment for larger shipments
- Shipping orders to customers and events, and providing tracking information
- Engaging with carriers such as USPS, FedEx, and UPS
- Maintaining accurate records and documentation
- Supporting other departments and performing additional tasks as assigned
Qualifications
- A passion for great books and alignment with RHB’s mission
- A positive, motivated attitude and strong work ethic
- Excellent attention to detail and organizational skills
- Strong written and verbal communication abilities
- The ability to multitask, solve problems, and work both independently and collaboratively
- Proficiency with computers and digital tools
- Physical ability to stand and walk for extended periods and lift boxes up to 50 lbs
Compensation and Benefits
- Competitive compensation
Please note: All part-time team members will be expected to work on Saturdays as part of their regular schedule. Part-time employees should also anticipate increased hours during holidays and other seasonal sales periods, based on operational needs.
About the Ministry
Reformation Heritage Books (RHB) is a Reformed publisher and distributor dedicated to advancing the gospel for the conversion of unbelievers and the equipping of the saints for faithful service to Christ and His church. We publish and distribute materials that align with Scripture and adhere to the core doctrines expressed in the Ecumenical Creeds and the Reformed confessions found in the Three Forms of Unity (the Belgic Confession, the Heidelberg Catechism, and the Canons of Dort) as well as the Westminster Standards.
We are committed to the conviction that the Old and New Testaments are the inspired, inerrant, and infallible Word of God, breathed out by His Spirit, and therefore the only sufficient authority for faith and practice.
Our mission is to provide resources that offer instruction and training to cultivate knowledge, personal piety, and Christian character essential for a faithful and mature life in Christ.
To apply, please email your resume to careers@rhb.org
